BHH Policies

Service Areas

The service area for Boquete Health & Hospice includes:

Bajo Boquete – including Los Naranjos, Alto Lino, Palo Alto, Bajo Mono, Alto Boquete – extending south to the northern Dolega line.

Potrerillos – most of the town but cases in outlying areas will be handled on a case-by-case basis.

Caldera - most of the town but cases in outlying areas will also be handled on a case-by-case basis.

Equipment Loan Policy

Hospice Services: Our equipment loan program is free of charge to our Hospice clients. Our Hospice clients will always have priority to our equipment.

Health Services and others in the community:
·  We loan our equipment free of charge for up to 3 months to our Health Services clients and others in the community.  
·  Health services clients and others in the community may be asked to return equipment at any time for use by Hospice clients in need.

Persons borrowing BHH equipment must return the equipment in the same condition in which they received it at the agreed upon time.  It is understood that equipment will be promptly returned as soon as the client no longer needs it or after 3 months whichever is earlier.  Exceptions will be made for Hospice clients.


The equipment must be in good condition.  It will be cleaned and sanitized before loan and after return.  If it is returned in a condition where it can no longer be loaned, the borrower will be asked to pay for a replacement.  If the said equipment:
·  is not returned, OR
·  is returned in a condition in which it can no longer be loaned to other clients, OR
·  the person does not pay the amount it would cost BHH to replace the equipment, then the person will no longer be eligible for future loans of BHH equipment.

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Respiratory Equipment Loan Policy

Respiratory Equipment that is not expected to be returned (Nebulizers, etc.) are received as donated and a brief test is performed to make sure they work.  They are loaned out “as is”, machine only.  All consumables (breathing assists and medicines) are the responsibility of the borrower/patient.


Oxygen Concentrators are cleaned prior to loan and upon return.  The concentrators are to be loaned out to residents in our service area and are not to be taken out of our service area without the express approval of the Respiratory Team Leader and the Council.  
If one of our borrowers requires a concentrator to travel for an extended time, the patient/borrower must make alternate arrangements, as our limited equipment inventory prevents us from loaning equipment under these circumstances.


Oxygen Concentrators use regular filters and then a HEPA filter to filter the air coming into the concentrator from the room.  The HEPA filter will trap any virus from the air.  The air is then sent through the machine and to the patient.  The patient will use a new, sterile nasal cannula that will be disposed of prior to return of the unit to the locker.  The HEPA filter will be replaced before the unit is loaned out again.  The exterior of the concentrator will be sanitized with a bleach/water solution on return to the locker and again before it is loaned out.

Hospice Services Clients:  Our oxygen concentrator loan program is free of charge to our Hospice clients as long as required.  Our Hospice clients will always have priority to our equipment. ·  The concentrator will be promptly returned as soon as the client no longer needs it.  The concentrator must be returned in the same condition in which it was originally received during checkout.·  Once in the client’s home, the concentrator must be connected at all times to an electrical surge protector.·  Barring communication from the patient that the concentrator is not working properly, Boquete Health and Hospice may send a trained volunteer to inspect the unit and perform any required maintenance.      

 

Health Services Clients:  We loan our oxygen concentrators free of charge for up to 3 months to our Health Services clients.  Prior to the end of the 3-month period it is the client’s responsibility to obtain his/her own oxygen concentrator.·  The concentrator must be returned on or before the agreed return date and in the same condition in which it was originally received during checkout.·  Once in the client’s home, the concentrator must be connected at all times to an electrical surge protector.·  Barring communication from the patient that the concentrator is not working properly, Boquete Health and Hospice may send a trained volunteer to inspect the unit and perform any required maintenance.·  Health services clients may be asked to return equipment at any time for use by Hospice clients in need.

Respiratory Maintenance Policy

All Oxygen Concentrators will be checked for damage and wear-and-tear on return of the unit to the locker.


Quarterly, all units must be checked to verify the oxygen saturation produced. Once a quarter, a replacement unit will be delivered to our patients so that their current unit can be returned to the locker for maintenance and inspection.

Oxygen Concentrators Loan Policy

Oxygen concentrators are loaned out for a short-term loan.  If it becomes apparent that the need will be on-going, arrangements will need to be made to either:

  • Purchase a concentrator outright

  • Make arrangements with BHH to purchase the concentrator over a one-year time period making payments quarterly.  Payments would be collected quarterly ($40/month, $120/quarter) and these funds would allow for the purchase by BHH of another concentrator.

 

Quarterly maintenance and follow-up by a BHH volunteer would still occur.